Privacy Policy

Last Updated: 9/11/2025

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1. Introduction

At FTRAISE AI ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://ftraiseai.onrender.com/ and use our services.

We take your privacy seriously and have developed this comprehensive policy to ensure transparency in our data practices. Our goal is to provide you with exceptional AI-powered services while maintaining the highest standards of data protection and privacy.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We collect several types of information from and about users of our website and services:

2.1. Personal Data

Personal Data refers to information that identifies you personally, such as:

  • Contact information (name, email address, phone number)
  • Account information (username, password)
  • Payment information (credit card details, billing address)
  • Profile information (profile picture, bio)
  • User-generated content (websites created, images uploaded)

2.2. Usage Data

We may also collect information about how you access and use our website and services:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Time and date of your visit
  • Pages you viewed
  • Time spent on pages
  • Referring website
  • Clickstream data

2.3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website or access all features of our services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To process transactions and send related information
  • To notify you about changes to our services
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues
  • To send you promotional materials and newsletters (with your consent)

4. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

4.1. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2. Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4. Protection of Rights

We may disclose your information to protect and defend our rights or property, enforce our terms and conditions, or protect the safety of our users or the public.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures
  • Regular backups and data recovery protocols
  • Staff training on data protection and security best practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and to keep your login credentials confidential.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to erasure (the "right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

Whenever we transfer your personal data internationally, we take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You can also visit our Contact Us page to send us a message directly through our website.